Returns Policy

Buy with confidence - 100% money back 30 day Guarantee

If for any reason you don't agree that your new greenhouse or accessory is the finest available at the best possible price, then simply put it back (in good condition) in its original packaging and return it to us with 30 days of delivery. We guarantee to refund you 100% of the purchase price, less delivery and collection charges (we will agree these with you first).

If you would like to return something, please telephone us on 01782 385 409 and we can agree the procedure with you.

You can return a product for any reason e.g. don't like it, doesn't fit, etc. but of course we can't accept a request for a return if the item has been damaged after delivery.

Of course, if something is defective or missing we can also send spare or replacement parts - please call us on 01782 385 403 or email

If you have any questions, please do call us on 01782 385 409 and we really will be pleased to help.

Your statutory rights are not affected by this guarantee.

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Data Protection

Here at The Greenhouse People we take your privacy seriously and will only use your personal information to administer your account and to provide the products & services you have requested from us. Click here to read our full privacy policy.

Please click here if you consent to the Greenhouse People processing your data: